I'm a service industry professional with nearly 25 years of experience of helping customers keep their vehicles running smoothly. I focus on clear communication and finding practical solutions to automotive issues. My goal is to make the service experience straightforward and stress-free for everyone. I'm detail-oriented and committed to providing accurate information and efficient service. I enjoy building rapport with customers and ensuring they're satisfied with the work performed.
4.8 / 5 based on 289 ratings (170 written reviews)
Good competent service advisor.prompt communicative .kept me updated on progress as it took MBNA 3 weeks to finish upgrade.
— Reddivalem N. ,
Graydon is patient, thorough, and answers all questions asked. His responsiveness was very helpful during and after our service appointment.
— Patrick B. ,
Graydon was efficient, professional and easy to work with.
— Lori V. ,
It was good.
— William H. ,
Very pleasant.
— Phyllis F. ,
Graydon does a great job informing us of service needs and what may need to be done in the future. Thanks
— Sharon N. ,
Grayson could not have any better to work with. He kept me updated about the progress of the repair on a regular basis. Offered a loaner car and/or a courtesy ride as needed. Would highly commend his work with me.
— Mark S. ,
Graydon, a true professional, was very helpful and gave me a detailed explanation of the service required for my 2008 E Class Mercedes. John O'D
— John O. ,
Truly excellent
— Joseph H. ,
Friendly and knowledgeable. Great experience.
— Zachary F. ,