About Graydon
I'm a service industry professional with nearly 25 years of experience of helping customers keep their vehicles running smoothly. I focus on clear communication and finding practical solutions to automotive issues. My goal is to make the service experience straightforward and stress-free for everyone. I'm detail-oriented and committed to providing accurate information and efficient service. I enjoy building rapport with customers and ensuring they're satisfied with the work performed.
Customer rating
4.7 / 5 based on 315 ratings (191 written reviews)
Recent reviews
He told me he would have service manager call me twice and never told him to call. I had to call and service manager said he didn’t know he was supposed to call. I expected way better service from Mercedes.
— Julie B. ,
Graydon, and the entire department provide outstanding service and workmanship. As a repeat customer, each visit feels personalized. Graydon listens to my concerns and requests, the technicians execute flawlessly.
— Gregory L. ,
Professional and efficient.
— William B. ,
Very helpful and efficient. especially when we needed some assistance asap!
— Kay W. ,
Courteous and goes above and beyond to be helpful
— Kay W. ,
Excellent overall. Graydon was very responsive and made sure I was updated as the service progressed on my car.
— Mary S. ,
Friendly, helpful, didnt make me feel rushed to complete business.
— Carol T. ,
Great
— Donna K. ,
Excellent
— Kulbir S. ,
1 day service
— Kurt L. ,