Meet the team at Mercedes-Benz of Okemos
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Chris Shade
Dealer Partner
Department: Management
Welcome! As our dealership's Dealer Partner, I'd like to personally welcome you to our establishment! I'm so proud to lead a team of dedicated professionals working hard to ensure you have a great exp...
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Jennifer Taber
Guest Services Agent
Department: Guest Services
Hi, I'm a Business Development Center Agent at Serra Auto Campus in Lansing, MI. I've been here for two and a half years, and I'm known for going the extra mile for my customers – many ask for me by ...
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Jake Walker
Client Advisor
Department: Sales
Rating: 4.9 / 5 (396 ratings, 271 reviews)
Hello, everyone! Welcome to Serra Auto Campus! Since 2014, I have worked hard to build a great reputation amongst my customers and my colleagues. I am known for being trustworthy, honest, and easy to ...
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Anthony Teets
Service Director
Department: Management
Welcome to the Serra Auto Campus! I have the pleasure of working with and leading a fantastic group of Service and Parts professionals! We aim to provide a great experience to all of our guests and en...
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Eric Shier
Service Manager
Department: Management
Rating: 4.8 / 5 (310 ratings, 161 reviews)
Hi! Eric Shier's the name, and I've been in the Lansing area since 1987. I graduated from Okemos High School. My hobbies include spending time with family, riding motorcycles, and sports; I'm a big fa...
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Jeremie Ferris
Parts Manager
Department: Management
Hi, my name is Jeremie Ferris. I have been with Serra Auto Campus since October 2018. I am learning my way around these brands and would be happy to assist you in any way possible. You can depend on m...
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Marshall Kambasha
Client Advisor
Department: Sales
Rating: 4.9 / 5 (338 ratings, 242 reviews)
Welcome to Serra Auto Campus! I’m a client advisor here at the dealership, and I love to meet new people. My colleagues and friends know me as an honest and win-big type of person. I am straightforwar...
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Ben Livernois
Parts Advisor
Department: Parts
Hello, my name is Ben Livernois. I have worked in the automotive industry for seven years but started on the dealership side in November 2021. Before that, I got most of my automotive knowledge from a...
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Alexis McCaffrey
Service Advisor
Department: Service
Rating: 4.7 / 5 (602 ratings, 379 reviews)
Welcome to Serra Auto Campus! I’m Alexis McCaffrey, a Service Advisor ready to exceed your expectations and earn a lifetime customer! I was born in Plainwell, MI, and graduated from Coloma High School...
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Nicholas Reed
Parts Advisor
Department: Parts
Hi, I'm a Parts Advisor at Serra Auto Campus. I've been in the automotive industry for three years, starting in the aftermarket for two years before transitioning to this role. My background has giv...
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Ke'arrah Pegues
Client Advisor
Department: Sales
Rating: 4.7 / 5 (56 ratings, 42 reviews)
Hello! I’m a sales advisor here at Serrra Auto Campus, where we proudly represent four luxury automotive brands. I truly love what I do—there’s nothing better than starting each day knowing I’ll meet ...
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Louie Richards
Finance Manager
Department: Management
I'm a Financial Services Manager with 29 years of experience. I've been fortunate to build a successful career I truly enjoy, combining a strong work ethic with a collaborative approach to leadership...
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Graydon Bell
Service Advisor
Department: Service
Rating: 4.8 / 5 (307 ratings, 184 reviews)
I'm a service industry professional with nearly 25 years of experience of helping customers keep their vehicles running smoothly. I focus on clear communication and finding practical solutions to aut...
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Brittney Hatfield
Guest Services Agent
Department: Guest Services
I am a Guest Services Agent at Serra Auto Campus, where I enjoy creating a welcoming and stress-free experience for every guest. I help customers schedule service appointments, coordinate vehicle main...
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Matt Tenfelde
Client Advisor
Department: Sales
Rating: 4.9 / 5 (29 ratings, 24 reviews)
Prior to joining the Serra Auto Campus as a Client Advisor, I spent over 15 years in Sales with Automotive Suppliers. Additionally I have been privileged to positively impact people's lives as a Lice...
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Sam Badri
Service Advisor
Department: Service
Rating: 4.9 / 5 (25 ratings, 16 reviews)
With 11 years of experience as a Service Advisor and a background as a certified Honda technician, I bring a comprehensive understanding of the automotive industry to the Serra Auto Campus team. My ca...
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Mandi Rutkowski
Guest Services Agent
Department: Guest Services
Rating: 4.8 / 5 (244 ratings, 125 reviews)
Hello, Welcome! My name is Mandi, and I am proud to join Serra Auto Campus - BMW of Okemos as a new Service Advisor. With over 25 years of customer service experience, including nearly a decade in the...
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Sam Ahmad
Sales Manager
Department: Management
Hi, I'm a Client Advisor here at Serra Auto Campus. Born and raised in the Motor City, I understand the passion for automobiles. With over 20 years of experience assisting clients, I pride myself on d...
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Abraham Azar
Finance Manager
Department: Finance
I am a Finance Manager at Serra Auto Campus with a professional focus on streamlining financial operations and supporting business growth within the automotive industry. Based in Metro Detroit, I prio...